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Thor for the Flemish government

 

1

Case processing 

Automated Vetting & Compliance: Thor instantly screens incoming applications for completeness, automatically cross-referencing them against current statutory and regulatory frameworks.

Decision support: Thor prepares all relevant facts in a clear advisory. The official only needs to make the final decision, which shortens the processing time by up to 60%. 

2

Fraud Detection & Regulatory Compliance

Anomaly detection: Thor recognizes patterns that may indicate fraud, but does so without bias. He only signals deviations based on factual data.

Explainability: Each signal from Thor is directly traceable to the source. No "the algorithm says so", but a clear justification of why a case requires further investigation. 

3

Citizen participation 

Smart citizen support: Thor acts as an intelligent guide on government portals. He helps citizens find the right information and correctly fill out forms, lowering the barrier to government.

Participation analysis: In large projects, Thor can summarize and categorize thousands of participation responses, giving policymakers an honest picture of what is happening in society. 


4

Smart Public Space Management

Smart City Integration: Thor ingests and analyzes real-time IoT sensor telemetry—including air quality, traffic density, and waste levels—and autonomously dispatches field operations teams precisely where intervention is required.

5

Pre-check 

Assessment against the environmental plan: Thor compares the application directly with spatial implementation plans (RUPs), urban planning regulations, and environmental standards.

Completeness check: He detects within seconds whether mandatory attachments (such as soil certificates or stability studies) are missing and autonomously requests these from the applicant.

Result: No unnecessary delays due to incomplete files; the official immediately starts a qualitative assessment.

 

6

Escalation

Deadline dashboard: Thor monitors the remaining time for each ongoing application and prioritizes tasks based on the final decision date.

Proactive Alerts & Escalation: If consultations from external regulatory bodies—such as fire departments or environmental agencies—are delayed, Thor automatically issues reminders or escalates the file to the case manager to prevent unintended deemed approvals or statutory compliance failures.

Result: 100% control over processing times and preventing damage claims due to deadline overruns.

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